News Net B

How to use the channel

A calm news channel for your TV: good news, science, history and puzzles, read by friendly anchors. You can also ask the anchors a question about what's on.

1. What you need

2. Create your account and sign in

Do this on your phone, tablet or computer.

  1. Go to the channel's website/.
  2. Press Sign in or create an account.
  3. Type your email address and continue. The first time, this creates your account.
  4. Look in your email for a message with a short code (check the junk folder if it isn't there within a minute or two).
  5. Type the code on the sign-in page. You're brought back to your account page.

You stay signed in on that phone or computer for 30 days.

3. Get access

Do this once, right after you first sign in.

Your account page (the website/) says whether your account has access.

4. Connect your TV

You connect ("pair") each TV once. After that it plays by itself whenever it's on.

  1. On the TV, open the channel:
    • A channel box opens it by itself when it's switched on.
    • On a TV or computer with a web browser, go to the website/tv.html.
    The TV shows "Let's connect this TV", a short code like ABC-123, and a square code.
  2. On your phone, either point the camera at the square code on the TV and open the link, or go to the website/pair.
  3. Sign in if you're asked to (step 2).
  4. Type the code from the TV (capital or small letters, either is fine) and press Pair this TV. If you came from the square code, the code is filled in for you; say yes when asked whether the code is on a TV in front of you.
  5. The TV starts playing in a few seconds.

A code lasts 10 minutes. If it runs out, the TV shows a new one. You can pair up to 3 TVs. Only pair a TV that's in front of you, or one you're setting up for someone you know.

No phone to hand? If the TV has a keyboard, press any letter key on the pairing screen and choose Sign in on this TV instead.

5. Watch on the TV

PressWhat it does
OKTurns the sound on if the TV says to. Otherwise it shows a short information panel.
BackCloses the panel, or stops a question.
A colour key (red, green, yellow or blue)Asks the anchor a question out loud (step 6). On a keyboard, press T or F9.
ArrowsMove between buttons when there are any on screen.

If the channel isn't on the air, the TV says "The channel is resting" and switches back to the channel by itself when it returns. You don't need to do anything.

6. Ask the anchor a question

Ask about the story that's on, or anything else on your mind. The anchor answers in their own voice, just for you. Other viewers don't see or hear your question or the answer.

Out loud, on the TV

  1. Press a colour key on the remote. The anchor appears with "Listening…" and the channel goes quiet.
  2. Ask your question in a normal voice, for example "What was that story about?"
  3. Stop talking. After a moment the TV shows what it heard. If you're finished early, press the colour key again.
  4. The anchor answers, with the words on screen, and then the channel carries on.

Typed on your phone, answered on the TV

  1. Make sure the TV is on and showing the channel.
  2. On your phone, go to the website/ask (sign in if you're asked to).
  3. If you have more than one TV, choose which one.
  4. Start typing. The TV shows the anchor listening.
  5. Press Ask (or Enter). The answer plays on the TV.

To change your mind, clear the box (or press Esc on a keyboard) and the TV goes back to the channel. A typed question can be up to 300 characters.

You can ask 20 questions a day, spoken and typed together.

7. Watch on a computer

  1. Go to the website/watch and sign in if you're asked to.
  2. The channel plays in the page. Use the video's own buttons for sound and full screen.
  3. To ask a question, type it in the box under the video and press Enter. The anchor answers over the video, on that same computer.

8. Your account and your TVs

Everything is on your account page, the website/:

9. If something isn't working

"Sign-ups are full for today"
Only a few new accounts can be made each day while the channel is being tried out. Please try again tomorrow. (If you already have an account, this never applies.)
No email with a code
Check the junk or spam folder, wait a minute, then try signing in again.
The TV says "Almost there"
The TV is paired, but your account doesn't have access yet (step 3). The TV updates by itself once it has.
The TV shows a code again
It was unpaired (perhaps from the account page). Pair it again (step 4).
No sound
Press OK once. Check the TV's own volume and mute.
"I didn't catch that"
The TV didn't hear a question. Press the colour key and speak a little closer to the microphone, or type your question on your phone instead.
"That screen isn't connected right now"
Your phone couldn't reach the TV. Make sure it's on and showing the channel, wait a moment and try again.
"That's all the questions for now"
You've asked today's 20 questions. You can ask more tomorrow.
Anything else
Turn the TV (or the channel box) off and on again; the channel picks up where it left off.

10. About the channel

Go to your account